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  • E-Class
  • Saloon
  • 09/2016 - 11/2017
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Problems with the sliding sunroof

The term "sliding sunroof" also refers to the panoramic sliding sunroof.

Problem
The sliding sunroof cannot be closed and you cannot see the cause.
Possible causes/effects and
solutions
WARNING Risk of entrapment by closing the sliding sunroof again

If you close the sliding sunroof again immediately after it has been blocked or reset, the sliding sunroof closes with increased or maximum force.

The reversing feature is then not active. Parts of the body could be trapped in the closing area in the process. This poses an increased risk of injury or even fatal injury.

Make sure that no parts of the body are in the closing area.
Release the switch immediately if somebody becomes trapped.
or
Press the switch in any direction during the automatic closing process.

The closing process is stopped.

If the sliding sunroof is obstructed during closing and reopens again slightly:

Immediately after automatic reversing, pull and hold the button down again to the point of resistance until the sliding sunroof is closed.

The sliding sunroof is closed with increased force.

If the sliding sunroof is obstructed again and reopens again slightly:

Repeat the previous step.

The sliding sunroof is closed again with increased force.

Problem
Vehicles without a panoramic sliding sunroof: the sliding sunroof does not operate smoothly.
Possible causes/effects and
solutions
Raise the sliding sunroof fully at the rear.
Press the button for another second.
Use automatic operation to fully raise and then close the sliding sunroof.
Problem
Vehicles with a panoramic sliding sunroof: the sliding sunroof or the roller sunblind does not operate smoothly.
Possible causes/effects and
solutions
Pull the button down repeatedly to the point of resistance until the sliding sunroof is fully closed.
Pull the button for another second.
Pull and hold the button down until the roller sunblind is completely closed.
Pull the button for another second.
Use automatic operation to fully open and then close the sliding sunroof.