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  • Sprinter
  • Van
  • 12/2020
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Information on software updates
A software update consists of three steps:
  • Downloading or copying of the data required for installation

  • Installation of the update

  • Activation of the update by restarting the system

The multimedia system provides a message when an update is available.

Depending on the source, you can perform various updates:

Software update

Source of the update

Update type

Internet

Navigation map, system updates, Digital Operating Instructions

External storage medium, e.g. USB flash drive

Navigation maps

Advantages of updating software

Software updates ensure your vehicle's technology is always up-to-date.

In order to constantly improve the quality of our services you will receive future updates for your multimedia system, the Mercedes PRO connect or Mercedes me connect services and your vehicle's communication module. These will conveniently be sent to you via the mobile phone connection in your vehicle and, in many cases, installed automatically. You can monitor the status of your updates at any time via the Mercedes PRO Portal or Mercedes me Portal and find information about potential innovations.

Your advantages at a glance:
  • Software updates are conveniently received via the mobile phone network.

  • The software updates ensure long-term quality and availability of Mercedes PRO connect services.

  • Your multimedia system and communication module are kept up-to-date.

Further information about software updates can be found at Mercedes PRO Portal

More information on Mercedes PRO and Mercedes PRO connect and the range of services offered can be found at: Mercedes PRO connect Interactive Operating Instructions