Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.

Vehicle equipment/towing method	Both axles on the ground	Front axle raised	Rear axle raised
Vehicles with automatic transmission	Yes, maximum 50 km at 50 km/h	No	Yes, if the steering wheel is fixed in the centre position with a steering wheel lock.
4MATIC vehicles	Yes, maximum 50 km at 50 km/h	No	No

Towing with a raised axle: towing should be performed by a towing company.

Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.

Vehicle equipment/towing method	Both axles on the ground	Front axle raised	Rear axle raised
Plug-in hybrid vehicles	Yes, out of the danger zone, maximum 50 m at 10 km/h Beyond these limits, only transporting is permitted.	No	No

If the multifunction display is not working or the Towing not permitted See Owner's Manual display message appears, only transporting is permitted.

If the vehicle is located in a dangerous location, it can be recovered from the danger zone despite the display message or the display not working.

It must not be towed further than 50 m with both axles on the ground. A towing speed of 10 km/h must not be exceeded. Beyond these limits, only transporting is permitted.