Mercedes-Benz

Overview of the permitted towing methods

NOTE Damage from automatic braking

If one of the following functions is switched on, the vehicle brakes automatically in certain situations:

Active Brake Assist
Active Distance Assist DISTRONIC
HOLD function
Active Parking Assist

To avoid damage to the vehicle, deactivate these systems in the following or similar situations:

During towing

In a car wash

Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.

For towing, use a tow rope or tow bar with both axles on the ground. Do not use tow bar systems.

NOTE Damage to the vehicle due to towing away incorrectly

Observe the instructions and notes on towing away.

Permitted towing methods
Vehicle equipment/towing method	Both axles on the ground	Front axle raised	Rear axle raised
4MATIC vehicles	Yes, maximum 50 km at 50 km/h	No	No

Mercedes-Benz recommends transporting your vehicle in the case of a breakdown, rather than towing it away.

NOTE Damage to the vehicle due to towing away incorrectly

Observe the instructions and notes on towing away.

Observe the information on towing and transporting the vehicle in the vehicle Owner's Manual.

Permitted towing methods
Vehicle equipment/towing method	Both axles on the ground	Front axle raised	Rear axle raised
Plug-in hybrid vehicles	Yes, maximum 50 km at 50 km/h	No	Yes, if the steering wheel is fixed in the centre position with a steering wheel lock.

If the multifunction display is not working or the Towing not permitted See Owner's Manual display message appears, only transporting is permitted.

If the vehicle is located in a danger zone, it can be recovered from the danger zone despite the display message or the display not working.

It must not be towed further than 50 m with both axles on the ground. A towing speed of 10 km/h must not be exceeded. Beyond these limits, only transporting is permitted.