Mercedes-Benz

Display message

Problem	Possible causes/effects andsolutions
Key not detected Place smartphone in charger bracket (red display message)	The vehicle is switched off and will not start: there is no smartphone in the charger bracket. Place the smartphone in the charger bracket and start the engine. The key is no longer detected in the smartphone during the journey. Replace the smartphone in the charger bracket. Otherwise, it may not be possible to restart the vehicle after it has been switched off. If the key is still not detected in the smartphone: Contact the workshop.

Problem

Possible causes/effects andsolutions

Key not detected Place smartphone in charger bracket (red display message)

The vehicle is switched off and will not start: there is no smartphone in the charger bracket.

Place the smartphone in the charger bracket and start the engine.

The key is no longer detected in the smartphone during the journey.

Replace the smartphone in the charger bracket.

Otherwise, it may not be possible to restart the vehicle after it has been switched off.

If the key is still not detected in the smartphone:

Contact the workshop.