Mercedes-Benz

Loading the vehicle for transport

Requirements:

The vehicle is stationary.
The vehicle is switched off.
The driver's display is in the initial state with no menus open More. Transport is also possible with a warning message visible.
The 12 V battery is charged.

Plug-in hybrid: transportation of vehicles should only be carried out by professional recovery companies.

If necessary, set the system language More.

Observe the notes on towing away More.

Connect the towing device to the towing eye in order to load the vehicle.

Vehicles with trailer hitch: you can also attach the tow bar to the trailer hitch.

Switch on the power supply More.

Shift the transmission to position

The transmission may be locked in position in the event of damage to the electrics. To shift to , provide the on-board electrical system with power More.

NOTE Possible damage to the vehicle when loading or unloading

When loading or unloading, the vehicle must be raised to transport level.

If the transport settings are not shown or the Vehicle not ready for loading message is displayed, the vehicle may not be loaded or unloaded.

If required, raise the vehicle to transport level again.

A vehicle that cannot be raised to transport level may not be loaded or unloaded using a ramp. Consult a qualified specialist workshop.

WARNING Risk of accident due to activated transport level

If the vehicle is raised to transport level, driving and driving safety systems have only limited availability and the view from the vehicle is restricted.

Driving safety is severely restricted and there is a risk of an accident!

Do not use transport level in normal road operation.

Only activate and use transport level to load the vehicle and when not on public roads.

Ensure that no persons or obstacles are located in the area surrounding the vehicle.

Raising the vehicle to transport level

Press the

button for at least five seconds.

Immediately press and hold the

button for at least one second.

The For transport level, switch vehicle on message is displayed.

Switch on the vehicle More.

The transport settings are displayed.

Swipe downward to select Transport level and press

The vehicle is raised and the Vehicle rising… Do not drive on ramp message is displayed for 5 seconds. The raising process can last up to 60 seconds and can be cancelled with the button.

When raising, do not switch off the vehicle.

While the vehicle is being raised, you can manoeuvre at a maximum speed of 40 km/h.

Before loading the vehicle, wait until transport level has been reached and the Transport level status is shown.

If the vehicle is raised to transport level, the transport settings will continue to be shown even after a restart. Operation of the driver's display is meanwhile restricted.

When the vehicle is at transport level, it is lowered again in the following situations:

When driven faster than 40 km/h.
The 12 V battery is discharged.

The vehicle is adjusted to the height of the last active level.

Transporting the vehicle

Load the vehicle onto the transporter.

Shift the transmission to position

Use the electric parking brake to secure the vehicle against rolling away.

Switch off the vehicle and the power supply.

Only secure the vehicle by the wheels.

4MATIC vehicles

Make sure that the front and rear axles come to rest on the same transportation vehicle.

NOTE Damage to the drive train due to incorrect positioning of the vehicle

Do not position the vehicle above the connection point of the transport vehicle.

Unloading the vehicle

Make sure that the vehicle is raised to transport level before unloading More.

Lowering the vehicle after unloading

Switch on the power supply.

Start the vehicle.

Swipe upward in the transport settings to select Standard level and press

The vehicle is adjusted to the height of the last active level and the Lowering vehicle message is displayed.

After the vehicle has been lowered, press the

button for at least two seconds.

The transport settings are closed.